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Frequently Asked Questions

Find answers to the common questions asked about our services

In Shared Web Hosting, multiple clients are hosted on a single server i.e. the clients share the server's resources. This helps reduce the cost, since the cost of the server and its resources are spread over all the clients/packages hosted on the server. Shared Hosting is perfect for personal websites, small and mid-sized businesses that do not require all the resources of a server.

Yes, you can host multiple websites with one hosting panel. Choose a hosting plan that has addon domain feature in it, this will allow you to add additional domain names you purchased and controlled in one host panel.

Yes, you can easily upgrade or downgrade the shared hosting plans at any time.

Moving your website to Bergehost is a simple process. Get access to your existing website files, then you can upload them through our Hosting Control Center or via an FTP client. If you don’t have a current copy of your website, you should be able to request one from your current web hosting provider. Should you have any questions along the way, our 24/7 support team is here to assist you. We can help you migrate your website to Bergehost for free.

An excellent solution which will help you to start your own web hosting business. You can sell cPanel account, create, edit custom packages. Create, terminate, suspend account and more web hosting task with private names server which makes you completely anonymous and your customers won’t even know that you are reselling our web hosting.

The majority of the web hosting service providers providing VPS hosting and dedicated server do not actually disapprove if you use the Virtual Private Server or the dedicated server to resell website hosting accounts. If you choose to sell web hosting accounts utilizing a dedicated web hosting server, you will have total control over the whole physical machine, the ability to carry out any configuration changes you desire and the ability to keep an eye on all the account owners hosted on it. The virtual hosting servers offer comparable specs, but in the majority of the cases you cannot implement any kernel adjustments or changes, which require kernel module rearrangement. The best hosting Control Panel user interface that enables you to sell hosting accounts availing of your dedicated web hosting server or virtual private web hosting server is, once again, cPanel, although you can also utilize DirectAdmin, depending on which user interface satisfies your taste better.

In order to become a reseller and establish your reseller hosting business, you require a web site, an invoicing software platform, a merchant account with an online payment processor such as PayPal, WorldPay, MoneyBookers, 2CheckOut, and so on, and an SSL certificate to make sure that your customers' information is protected when they make payments using your website when buying a product. Popular billing software systems that you can use are WHMCS, AWBS and ClientExec. However, we will give you a web hosting reseller account with all that included in it a billing software platform and even support for your customers. Our web hosting reseller program is unique on the marketplace and permit you to sell our hosting solutions without the need to buy anything upfront yourself. What is more, we permit you to resell all our hosting products - shared website hosting packages, virtual hosting servers, semi-dedicated and dedicated hosting packages. You can offer all of these to your clients via a ready-for-use design template. The profit you gain is in fact the difference between their wholesale price and the price you specify yourself, so all you have to do is be a decent marketing strategist and attract clients. We have data centers in 2 countries - Finland and the USA. What more could you desire?

A domain name is a unique name that individuals or businesses register with a domain registrar to claim their own space on the internet. A registered domain name can be used as the name for a website, for an email or both. A domain name is needed by a web host to publish your website. But Bergehost isn’t just about domain name registration. We’ve got everything you need to get online. From cheap shared hosting, windows hosting, website builder, SSL certificate and email hosting Bergehost has you covered.

Yes. Registering a domain extension reserves it so that no one else can use it. So if you’ve got mydomain.com, you might be wise to also register mydomain.net and mydomain.org (and redirect them back to your correct site) in order to avoid confusion and keep your visitors coming to your site. For more information, see Why you Should Buy all of your Domain Name Extensions

Domain names can be used in a number of ways. Direct visitors to your website’s homepage or use complementary domains to send them to specific areas of your website ( e.g. your-company.jobs for a careers page). Or, forward a custom domain to an existing social media account, like your social media profile. With a domain name, you can even set up custom email addresses like yourname@yoursite.com, which can be used to conduct business or communicate with your followers. For more information, see How to Connect a Domain Name to a Hosting account or Server

Transferring your domain to Bergehost takes a few steps, If you have a domain registered at another provider, but would like to manage it through your Bergehost account, you can transfer your domain to using our Domain Transfer page or contact our 24/7 support team for assistance.

A domain authorization code (also referred to as an Auth Code or an EPP Code) provides an extra level of security for the domain name registration. This code is unique to each domain name and is assigned by the registrar at the time of registration. You’ll need an Auth Code to transfer a domain from one registrar to another.

A Virtual Server or Cloud Server refers to the partitioning of a physical server into multiple servers. In effect, each one acts just like a dedicated server; you get all the features of a dedicated server, but at a lower price. Each server has its own operating system, and each can be rebooted separately. These operating systems each receive a specific share of the resources of the physical server, no more and no less, they are isolated from each other so that one cannot interfere with another.

With VPS Hosting, you have complete isolation. This means that no matter what other users might be doing on the server, your VPS package will be unaffected. With root access, you can install whatever applications you require. VPS also gives you guaranteed resources, so no matter what, the CPU, RAM, HDD and Bandwidth allocated to your VPS package will always be available for your applications. It gives you all the features and functions of Dedicated server, without the additional cost.

We have an automated installation process configured on our servers. When you buy a KVM VPS Cpanel will be installed on your package. This is inclusive of any package that you choose to buy

You can upgrade your Cloud Server plans at any time, directly from your client area. Your entire vm (OS, server software, settings) is saved; you don’t need to make any changes. Once you select a plan, the upgrade happens automatically within minutes.

You are responsible for your backups and web content. It is recommended that you keep copies of your content safe and make your own backups. You can take a backup from your cPanel or use a remote backup solution.

A dedicated server is a complete physical server that you rent from a hosting company for exclusive use as a single tenant. This as opposed to a server shared with other customers from the hosting provider. Another term that describes a dedicated server is bare metal server. For more information

Yes. We currently offer Windows 8, Windows Server 2008 Standard, Windows Server 2012 Essentials, Windows Server 2012 Standard and Windows Server 2016 Standard.

We support cPanel/WHM, which, if you purchase it through us, will get Automatically Installed on your Server, and will be ready in minutes. Not only do you save in licensing costs, but you don’t have the headache of installing cPanel - we take care of it for you!

You get root access, which means you have full administrative control of your Server. You may choose to install any software you need on your server, and can manage every aspect of your server.

Every server comes installed with CentOS 6.5, the latest version of an enterprise-grade Linux OS based on Red Hat Enterprise Linux (RHEL). We are also working on adding more OS flavors, starting with Ubuntu, which is coming soon.

Our proprietary provisioning system gets your server ready in minutes, ensuring that you get access to your server instantly.

Our designers create websites from chosen templates to mitigate any ambiguities plus we will be using content management systems that are easy to use and managed by the client after development, meaning that you can modify images and text on your pages but you can’t modify the overall layout of those pages.

The Management system makes it easy for you to control the settings that are most important to you, but prevents you from making changes that will ‘mess up’ your site.

You have a lot of control through the Content Management System. If you have specific questions about what you can and cannot modify, give us a call.

Yes. We will migrate the existing website with a new hosting server and other requirements. However, it would be a customized service that we would need to consult on.

Bergehost has a development team made up of web graphics professionals and developers good at web coding and web designing

The search engine option is only available for the ECOMMERCE PLAN is only the search engine integration. For our search engine optimization service, Contact Us.

Each plan has features covered under the costing. Kindly visit pricing table above.

Doing so will be very easy for you in most cases, but any complex additions or changes may require the knowledge and experience of one of our developers. In these cases we will provide cost and time quotes for the applicable work

We build beautifully designed and constructed web platforms to fit your goals and grow your business,we have good web design professionals that gives your website the professional and glam look it deserves to make your business stand out above the rest. Our website design will place you in good light in the World wide web for recognition and opportunities outside your geographical location


Still not satisfied with our faqs please feel free to contact us through this contact mediums.


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Having issues with services provided to you or need to know more about a product feel free to open a tickect and our tech team will respond to you ASAP.


Huray!!! Bergehost now render social media support. You can contact us through any of our social media platform.

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